How to fix a push button toilet that won’t flush

How to fix a push button toilet that won’t flush

Dealing with a push button toilet that refuses to flush can be a frustrating experience. However, before you call in a professional, it’s worth exploring some troubleshooting steps we have put together to identify and potentially fix the issue. With a little effort and some basic tools, you might just be able to fix it yourself.

Step 1: Open the Toilet Tank Lid

Begin by ensuring your safety. Turn off the water supply to the toilet and carefully remove the tank lid. Set it aside on a secure surface to prevent any accidental damage.

Step 2: Examine the Flush Mechanism

Inside the toilet tank, you’ll find the flush mechanism – the essential components responsible for the flushing process. This includes the flush valve, overflow tube, and the push button assembly.

Inspect the flush valve for any visible damage, debris, or potential blockages that could hinder proper flushing. Take a moment to check the chain or cable that connects the push button to the flush valve – sometimes, a tangled or disconnected chain can disrupt the flushing process.

Step 3: Test the Push Button

Press the push button located on the top of the toilet tank and observe its action. If you notice that it feels loose, lacks resistance, or makes a clicking sound without initiating a flush, the push button assembly itself may be the culprit. Carefully remove the assembly for closer inspection. Look for signs of wear, corrosion, or misalignment. If necessary, replace the assembly with a suitable replacement part.

Step 4: Verify the Water Level

A correct water level inside the toilet tank is crucial for proper flushing. The water level should ideally sit about an inch below the top of the overflow tube. If it’s too low, you can adjust the float mechanism, which is often a ball float or cup float. This adjustment allows more water to fill the tank, potentially resolving flushing issues. Conversely, if the water level is too high, adjust the float to lower the water volume.

Step 5: Assess the Flapper Valve

The flapper valve controls the release of water from the tank into the bowl during a flush. A damaged or misaligned flapper can lead to weak or incomplete flushing. Inspect the flapper for any signs of cracks, warping, or mineral buildup. If required, replace the flapper with an appropriate replacement part.

Step 6: Clear Blockages

If none of the previous steps have resolved the issue, it’s time to check for blockages. A clog in the toilet trap or drain pipe can obstruct water flow and impede proper flushing. Utilise a toilet auger or plunger to clear any potential blockages. Use these tools carefully to avoid causing any damage.

Step 7: Reassemble and Test

With repairs or adjustments completed, reassemble the components within the toilet tank. Turn the water supply back on and allow the tank to refill. Test the push button once more to see if the flushing problem has been resolved. If the toilet flushes as expected, congratulations – you’ve successfully tackled the issue.

While a push button toilet that won’t flush can be frustrating, it’s important to remember that many common issues have straightforward solutions. By following the steps outlined in this guide, you can diagnose and potentially fix the problems affecting your toilet’s flushing mechanism. However, if you encounter complex issues or are uncomfortable performing DIY repairs, don’t hesitate to seek professional assistance.

Excel Plumbing and Heating are here to help further. As well as stocking a range of push button toilets, we also offer flush buttons and plates.