All goods must be fully paid at the time of order. We accept payment by credit/Debit PayPal, Apple pay and Klarna for orders over £500.
Our prices include VAT at the current rate and no adjustment to our prices will apply regardless of the location to which goods are dispatched.
Our order cut off for same day dispatch is 1.00 pm without exception; Our cut off time is governed and set by the volume we send daily combined with our scheduled Ship Station contracted collection time. We are not liable for claims of unfulfilled expectation arising from not recognising the information provided and communicated. It is possible to cancel your order providing the item has not been dispatched. We only post Monday to Friday. We are closed at weekends and Bank Holidays. Please bear this in mind when placing an order at weekends and Bank Holidays. Your order will be dispatched on the next working day.
Delivery can take up to 3-5 working days after your parcel as been shipped from our store. For special orders this time frame will be different.
We expect goods to arrive with you undamaged. If you receive goods in a damaged condition, please advise us as quickly as possible but in any case, you must advise us prior to installation and within 3 working days of delivery. We may ask you to provide photographic details of the damage. we will normally send replacement goods and collect the damaged goods from you. We will not accept claims for damages where the item has been installed and the damage would reasonably have been visible prior to installation.
ExcellentBased on 33 reviews
Trustindex verifies that the original source of the review is Google.
Shloime Gluck2024-05-23Top service very friendly staff and found exactly what I needed! Top service very friendly staff and found exactly what I needed thank youTrustindex verifies that the original source of the review is Google.
tom sheehan2024-03-27Excellent throughout our bathroom refurbishment. Service that you simply cannot get online. Knowledgeable and helpful. Even loaned us display items to see how they looked at home. Really grateful for their advice and glad that such old school customer service still exists. Highly recommend.Trustindex verifies that the original source of the review is Google.
R Casson2023-10-27I’ve bought plumbing supplies from Excel a load of times in the last couple of years and would recommend them to anyone — best plumbing store in the area.Trustindex verifies that the original source of the review is Google.
ben Flowerdew2023-09-27Went in with little knowledge and the guy managed to put together everything i needed. Very good service over all. Highly recommendedTrustindex verifies that the original source of the review is Google.
Simon J2023-06-17Popped in this morning to get some advice about a seized bath mixer tap. Complete spacker when it comes to anything plumbing related. Really friendly guys gave excellent advice and sold me exactly what I didn't know I needed after I tried to explain the problem. Fitted by myself and perfect result thus saving me the cost of paying a plumber and having to replace whole tap unit. Thanks so much 😊👍Trustindex verifies that the original source of the review is Google.
Jessica Joseph2023-04-25Really professional, helpful and did a great job in good time. Would definitely use them again for any future bathroom works.Trustindex verifies that the original source of the review is Google.
Pam Cowburn2023-04-13Excellent customer service. They talked me through everything I would need for a new bathroom and were very patient when I changed my mind a few times! They were also really competitive on price.Trustindex verifies that the original source of the review is Google.
Julie Weir2023-03-25I used Excel for Bathroom supply and fit recently and they are one of the most reliable, responsive, pro active, conscientious and professional companies I have ever used in the flat. I live in a decent sized 2 Bedroom flat in N4 and I found the company as they are local to the area, after 2 awful experiences with Wickes and B and Q in the past on my kitchen and another renovation. Excel were wonderful - assisting in design, helping trouble shoot issues, offering advice and also finished the build and works on time which is also a rare thing these days! Great knowledge, excellent workmanship, flexible attitude and they very much take pride in their work. On top of it all, wonderful people all round and very easy to be around when the flat was being pulled apart too! HIGHLY RECOMMENDED....Trustindex verifies that the original source of the review is Google.
andrew loui2022-12-12Trustindex verifies that the original source of the review is Google.
Kyle Rogers2022-10-01Incredibly helpful. Knowledgeable staff
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Situated in the London, we stand as an independent plumbing merchant and a nationwide distributor specializing in top-notch Plumbing, Bathroom, Heating, and Plastic products. With a diverse inventory of over 12,000 items, we provide a comprehensive solution for all your plumbing, heating, and bathroom needs, all at genuine Trade Prices. We, serves as a trusted plumbers merchant and bathroom showroom, boasting extensive experience in catering to unique customer demands. Rooted in our company ethos, we are dedicated to delivering quality products and innovative solutions, ensuring an outstanding customer experience at a reasonable price.
Sales Counter – Weekdays 7:30am to 4:30pm and Saturdays 8:00am to 1:00pm.
Our primary focus is on understanding and fulfilling your specific requirements. We are more than happy to accommodate any special needs you may have. With a consistent customer satisfaction rate of 99%, we are dedicated to maintaining and even surpassing these standards. We consistently deliver top-notch products and repeatedly provide high-quality services to ensure our customers’ expectations are not just met but exceeded.
You can collect our extensive selection of in-stock items either directly from our sales counter during operating hours or through our convenient click-and-collect service.
Feel free to reach out if you have any inquiries about our products and services. Contact Us
Bathroom and Tile Showroom: 4 Vincent Parade, Hanley Road, Islington, London, N4 3DS
Plumbers Merchant Trade Counter: 1 Vincent Parade, Hanley Road, Islington, London, N4 3DS
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Bathroom and Tile Showroom: 4 Vincent Parade, Hanley Road, Islington, London, N4 3DS
Plumbers Merchant Trade Counter: 1 Vincent Parade, Hanley Road, Islington, London, N4 3DS