Excel Plumbing & Heating is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

a. Personal Data

We may collect personally identifiable information (such as your name, email address, shipping address, and phone number) that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, or engage in other activities, services, features, or resources we make available on our Site.

b. Payment Information

When you purchase a product from our Site, we collect payment details necessary to process the transaction, including credit card numbers, billing information, and other payment-related details. We do not store your credit card information. Payment processing is handled by our third-party payment processors, and their privacy policies govern any information you provide during the checkout process.

c. Usage Data

We may collect information about your interactions with the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. We may also track how you interact with our emails, such as when you open an email or click a link within an email.

d. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the Privacy Policy, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.